In support of:
Visit Malaysia 2014 Visit Malaysia 2014


Delivery

Shipping Information

Shipping your orders are always a priority to us - we ensure that only the best conditions are met before your order even reaches your doorstep. All our online orders are shipped via an express courier service.

Delivery takes 1-2 days upon leaving our warehouse. Our shopping cart will automatially calculate the delivery charges during checkout and you will be provided with a tracking number with your online generated receipt. The tracking number enables you to check on the whereabouts and status of your order.

For your information - since 2004 - we have sent out more than 10,000 parcels from our store and we are extremely experienced on our customers needs and expectations. That is why we know that when you receive your order, we will meet up to expectations! Up till today, our store sends orders out throughout Malaysia everyday - 6 days a week!



TERMS & CONDITIONS

  • We make sure all parcels are packed in a thick solid box and products are well cushioned to prevent potential damage.
  • All orders are packed according to the customers order - and requirements if any.
  • All orders sent by courier is guaranteed a free sample or gift!
  • For orders out of Peninsular Malaysia, please check on the regulations and procedures of the Customs and DCA, BPFK, or FDA. Should your products require any clearance, brokering, or documentations other than our attached invoice - we are not responsible or liable for it.
  • Our resonsibilites ends once your parcel has left our store. Loss, damages, clearance fees or any penalties, are at your own expense.

 

FREE SHIPPING FOR ORDERS ABOVE RM250 (PENINSULAR MALAYSIA)

All orders above nett RM250 are entitled for FREE shipping within Peninsular (West) Malaysia! The free shipping feature will appear automatically when your order reaches the minimum amount!

Your order will be sent with the same courier service like the rest of our orders!

 


TRACK YOUR SHIPMENT!

If you have placed your order with us and chose express courier service as your method of delivery, you can enter your tracking number given to you in our online generated receipt. This tracking number is provided by our appointed express courier provider.